Refund Policy

 Non-Refundable Services

All fees paid for consulting services, including but not limited to assessments, reports, advisory sessions, and project-based work, are non-refundable once the service engagement has commenced, regardless of usage or outcome.

Advance Payments

Any advance payments or retainers made to secure consulting time or project slots are non-refundable, except in cases where AviationOps is unable to deliver the service due to internal issues or unforeseen circumstances on our part.

Client Cancellations

• Cancellations made by the client less than 7 calendar days before a scheduled service or workshop will result in a forfeiture of any payments made.

• Cancellations made more than 7 days in advance may be eligible for a credit note toward future services, subject to approval.

Project Termination

If a project is terminated early at the client’s request, the client remains liable for all completed work and time invested up to the termination date. No refunds will be issued for partially delivered services or unused consulting hours.

Exceptional Cases

Refund requests due to dissatisfaction or dispute will be reviewed on a case-by-case basis, but the decision of AviationOps will be final and at its sole discretion.

Modifications to This Policy

AviationOps reserves the right to update or modify this refund policy at any time. Any changes will be communicated to current clients in writing.